In this episode of Wrestling Payments, host Joe Casali sits down with Mark Dixon, the Vice President of Education at NEACH. Mark dives into his journey in the banking and payment sector, highlighting his passion for the industry and the intersections of technology, disruption, and the future of banking. He emphasizes the importance of payments in various business sectors and the excitement of navigating the ever-evolving landscape.
Mark introduces "NEACH U," a reimagined educational platform designed to cater to various professionals in the payment space. From operational roles to treasury management, compliance, and risk management, NEACH U aims to provide individualized learning paths for all. The platform's goal is twofold: to benefit organizations by enhancing their employees' knowledge and to foster professional development for individuals.
Set to launch in 2024, NEACH U promises to be a transformative tool for payment professionals, guiding them towards the next steps in their careers and offering valuable insights into the world of payments.
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💡 Guest: Mark DIxon
💡What he does: VP of Education
💡Noteworthy: Mark Dixon: Vice President of Education at NEACH, passionate about payment evolution.
💡Where to find Mark: LinkedIn
⚡Mark Dixon's Passionate Journey in Payments
Mark Dixon's professional trajectory in the banking and payment sector is both intriguing and inspiring. Starting his career in banking, he didn't initially envision a future in the sector. However, as he dived deeper, especially into electronic banking, he discovered a fervent passion for payments. Mark's enthusiasm is not just about the technicalities of payments but also about understanding their intersection with various business sectors and the role of technology.
⚡Headline: Introduction of NEACH U: A Game-Changer in Payment Education
NEACH U is Mark's ambitious project, aiming to revolutionize payment education. This platform is not just another educational tool; it's designed to offer individualized learning paths for professionals in the payment space. Whether one is in operational roles, treasury management, compliance, or risk management, NEACH U promises a tailored learning experience.
⚡NEACH U's Vision: Individual Growth and Organizational Excellence
Mark emphasizes that NEACH U is more than just a learning platform; it's a roadmap for professional growth. Recognizing the diverse paths in the payment space, from operational to strategic roles, NEACH U is designed to guide professionals based on their unique needs and aspirations. The platform will not only serve as a knowledge hub but also as a catalyst for career advancement.
The Genesis of Mark's Interest in Payments
Mark Dixon dives into the origins of his interest in the payment sector. He traces back to his time in electronic banking, where he found a genuine passion for payments. This passion was further ignited when he attended various NICHA events and sessions, which played a pivotal role in shaping his perspective on the payment side of things.
"I had gotten that into payments back in 2015, and I actually attended all of NICHA's stuff. I did all the AAP boot camps, the on demand sessions. That's what ignited my passion for the payment side of things."
Mark's Role at NEACH and His Vision for Education
Mark discusses his role at NEACH, emphasizing his responsibilities in the educational department. He talks about developing educational programs, delivering sessions on various topics, and finding innovative ways to present content to cater to different learning styles.
"I work in our educational department and offerings. So what that involves is developing educational programs, delivering different sessions and different topics to our members and to different audiences that we serve."
The Intersection of Banking, Payments, and Technology
Mark highlights the crucial role of payments in the business sector and how it intersects with technology. He emphasizes the importance of understanding the future of the industry, banking, and payments, and how technology plays a pivotal role in shaping this future.
"And the more I've gotten into payments, I start to see the intersection between different business areas and different business sects. And there's so much that money movement is so crucial, and yet we kind of integrate it into all these different areas and really don't focus on it. On top of that, you have all the technology considerations well. So my intersection I would say is technology disruption, what's going on in the future of the industry and banking and payments."
NEACH U's Comprehensive Approach to Learning
Mark introduces the concept of NEACH U, describing it as a reimagined educational platform. He explains the various components of NEACH U, emphasizing its design to cater to individual learning paths, from operational roles to treasury management and beyond.
"So, NEACH U is designed to help you get there. What we're hoping to do is have a path for our traditional operational audience. The folks that are - I'm working in operational roles, I want to learn more about payments. I want to understand what I need do in order to get my job accomplished, but I want to be a resource for my organization."
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