Support

Support


The updated NEACH site includes changes to navigation, single sign-on for ease of use, and a responsive design so you can access the site from all your devices. We've also improved the structure of our content, so you'll get more valuable and original content with just a click of a button. There's a whole host of smaller but impactful changes, all to make your experience of the NEACH site that much better for you.
 

When we started the project we had big ideas, primarily around helping members get from one place to the next without skipping our most important content. Our solution was to split our site content into 'Solutions’ and 'Programs' - if you’d like to know more about what we do and resources/services we offer, then our program and publication pages can help. In the ‘Solutions’ page, we’ve collected resources for a set of more specific use cases. Here you can access answers to Rules questions, Payments Use Cases, Payments Case Studies, White Papers, Reports and more.  Members Corner and Pacing Payments and our resource library are still available, and only a single click away.
 

We have also created a host of new graphics and icons to make the site more visually appealing and easier to navigate. 
 

If you find you're having trouble with something, please consult our FAQs page or call 781-321-1011. We hope you like the changes, and if you have any feedback, please let us know by emailing info@neach.org.