Trends & Research

Trends & Research

Access the power of data and objective insight. Data from various sources, including NEACH surveys and member interviews, is compiled and made available as white papers, case studies, articles, benchmarking, and industry reports to provide a snapshot of both the current and future payments landscape. 

Published on Monday, January 1, 2024

Innovating Payments Top 3 News Headlines for the Week of January 1, 2024

Welcome to Innovating Payments Top 3 News Headlines for the Week of Jan. 1. In this issue, payments executives reflect on 2023's strategic shifts and critical strategies, guiding their approaches to navigate the challenges ahead in 2024 and beyond. FinTech experts reflect on advancements in credit union technology over the past few years and what may be coming next. Finally, discover how instant payments can help SMBs manage cash flow and set them up for success

Read on to learn more.

1.  21 Payments Execs Reflect on 2023's Strategic Shifts (PYMNTS)

Amid economic turmoil, technological leaps and evolving consumer behavior, the payments and digital commerce landscape experienced unprecedented transformations that rippled across sectors in 2023. These changes demanded adaptability and innovation, shaping strategies in response to evolving consumer preferences and the complex web of macroeconomic dynamics. Against this backdrop, PYMNTS has gathered insights from 21 industry executives, capturing the key strategies … guiding their approaches to navigate the challenges that lie ahead. (Read more.)

2.  Fintech Experts Share Their 2024 Predictions (CU Times)

What advancements have defined credit union technology so far this decade, and what will credit unions' fintech priorities be as they head into 2024? CU Times recently asked fintech experts to reflect on advancements in credit union technology over the past few years and share what they believe may be coming next. This is the second installment in a series of articles featuring predictions from 12 leaders. (Read more.) 

3.  Free Instant Payments a Key Perk for Business Retention (PYMNTS)

In a fast-paced business environment, the demand for flexibility in financial transactions is paramount, and non-recurring ad hoc payments account for nearly two-thirds of the monthly revenue of small and medium-sized businesses (SMBs), per recent PYMNTS Intelligence research. This reality emphasizes the importance of efficiently processing these payments to ensure a steady cash flow. The study reveals that two-thirds of SMBs are willing to continue doing business with a company that offers free instant payments, highlighting that offering free instant payments can help businesses maintain valuable client relationships. (Read more.) 

What strategic shifts in 2023 will shape your financial institution in the year ahead? What are your institutions' FinTech priorities as you head into 2024? How can you support SMBs with instant payments? 

Check back soon for our next issue, highlighting the industry's most pressing and need-to-know developments. Until then, visit us online at Innovating Payments.


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AUTHOR: Joe Casali, AAP, APRP

Executive Vice President

As the EVP of Payments Innovation for NEACH, Joe focuses on exploring innovative solutions and technologies that will help position members for success, both now and in the future. Connect with Joe to read more of his blogs, articles, and posts.

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