Member Spotlight

Member Spotlight

Have you ever wondered about your fellow members? Member Spotlights highlights NEACH members’ exceptional efforts to learn, lead, and succeed by leveraging NEACH resources and thought leadership channels. Participation in our initiatives empowers members and gives them the opportunity to have their voices heard and receive visibility for their efforts. 

To see yourself in the spotlight, send an email to the Membership Committee at 

Angel Grant, CISSP

Fraud and Risk Intelligence RSA

Angel Grant describes herself as “Defender of the Digital Universe.” RSA, the organization she works for, refers to her as Director, Fraud and Risk Intelligence. Her son just tells his friends his mom “stops the bad guys.” Whatever her title, she is a true superhero, working hard to “act faster than the speed of fraud.”

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Betsy Cohen

Director of Cash Management
Blue Cross Blue Shield of Massachusetts

Betsy Cohen started at Blue Cross Blue Shield of Massachusetts four decades ago, and has seen much change throughout the financial, healthcare, and insurance worlds.

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Elena Martin

Vice President
Bar Harbor Bank & Trust

Elena Martin believes in finding ways to creatively use all resources. It’s a lesson she learned early from her Guatemalan father—who started working at 11 and didn’t stop until age 90—and has taken through to her work at Bar Harbor Bank & Trust.

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Karen Platt, AAP

Treasury Specialist
Mass Mutual Life Insurance Company

For Karen Platt, a treasury specialist at Mass Mutual Life Insurance Company, no two days are the same. “I think that’s the biggest reason why I like my job. I love the customer service aspect. I’m researching a payment to help the customer.”

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Kelly MacLeod, AAP, NCP

Inclearing Operations Specialist
Maine Savings Federal Credit Union

Without NEACH, I’d be hindered… Without their help to get AAP and NCP certifications, I don’t think I’d be as valued in my position as I am.

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Pam Villanova

Vice President, Deposit Products and Services Delivery
American Eagle Federal Credit Union

Pam Villanova is a financial services professional who, at one time, wanted to be an artist. While she is no longer pursuing a career in fine arts, she regularly uses her creative skills at the credit union, whether it’s developing an event, a team-building program, or something else entirely.

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