School of Retail Banking

In today's retail banking sector, professionals require a nuanced understanding of many areas of banking including: customer service, financial products, risk management and industry compliance. The School of Retail Banking is meticulously designed to cater to these requisites.

Led by seasoned industry practitioners and experts, the School of Retail Banking offers a deep dive into industry-relevant topics, encompassing general payments knowledge, sales methodologies tailored for banking, intricate financial product knowledge, risk mitigation strategies, and adherence to ethical and regulatory standards in the retail banking domain. This dynamic program will transform your career and positively impact your institution.

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Program Audience

The School of Retail Banking is designed to give new and experienced professionals the tools necessary to establish, oversee, and sustain effective retail banking practices as they relate to the payment space. It aims to empower students to navigate the retail banking space and accelerate personal and business growth.

The representative roles for this program may include: retail banking managers responsible for overseeing branch operations and customer service excellence, customer service representatives aiming to enhance their skills and knowledge, product managers focusing on the development and implementation of retail banking products and services, risk management professionals involved in assessing and mitigating risks associated with retail banking operations, compliance officers and staff tasked with ensuring adherence to regulatory standards.

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Program Benefits

Following successful completion of the program, students will be able to:

► Discuss the main characteristics of different payment channels.
► List the primary payment mechanisms in the U.S.
​​​​​​​► Explain the differences between ACH, Checks, Wires, Cards, and Instant Payments.

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Program Certificate

Upon successful completion of the School of Retail Banking, students will be awarded a verified digital certificate by NEACH U and its parent organization NEACH. Students will also receive a digital LinkedIn badge to enhance their online presence, validate their skills, and demonstrate their commitment to professional growth.

To earn a NEACH U Certificate, you must complete all coursework within the calendar year, regardless of enrollment date. Coursework completion may include: completing all designated courses, meeting deadlines, finishing assignments, offering feedback, and contributing to conversations on the community platform. 

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Program Details

Dates & Eligibility: All participants must be at least 18 years of age, proficient in English, and committed to learning and engaging with fellow participants throughout the course. This curriculum is made up of 11 courses (approximately 11 hours of coursework). Term dates are January 1, 2024 - December 31, 2024 with rolling admission. No application is required.  

Program Fee

NEACH Member: $1200.00
Non NEACH Member: $1425.00
Interested in NEACH Membership? Schedule an exploratory call. 

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What Sets NEACH U Apart?

Our flexible, online programs are designed to bring the NEACH U classroom to you, and are built around three key characteristics:

Real-World Application

The NEACH U curriculum centers its approach on real-world application, ensuring students gain practical skills and knowledge directly relevant to their future/current careers. By focusing on industry-specific scenarios, NEACH U fosters career readiness. This emphasis on real-world applicability equips learners with the tools, insights, and expertise needed to be competent and well-prepared professionals in their respective careers.

Expertise

NEACH U's curriculum, developed by leading payments experts, follows the latest online adult education standards. With input from practitioners in the field, it offers a dynamic, practical, and up-to-date learning experience, ensuring students gain relevant skills for success in the evolving payments industry.

Connection

NEACH U offers more than education; it connects you to a nationwide community of payments professionals. Through networking and peer-driven learning, students collaborate, learn from experts, and build lasting connections. This dynamic community enriches education, provides mentorship opportunities, and keeps you updated on industry trends, fostering a robust network for your career growth.

NEACH U Resources

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Deepen your expertise through professional development from any of NEACH U's eleven schools: Accreditation, Business Education, Compliance, Daily Operations (Beginner and Advanced); General Payments, Payments Management, Payments Modernization, Payments Strategy, Retail Banking, Risk Management, and Treasury Management. 

Engage with NEACH U faculty in online courses. Grow as a leader and gain critical insights into various areas of payments—or access resources to earn professional certifications. Download a course catalog to learn more about each School of Study. 

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