Publications
NEACH offers a wide variety of publications that focus on a particular area of interest, such as compliance, risk, third party relationships, ACH operations and ACH rules. These valuable tools help you increase awareness and understanding of established rules and applications, increase operational efficiency and reduce risk. Many of these publications, forms and checklists should be made available in the ACH operations area for quick reference.
To view a complete publications catalog, click here. Note: Further member benefit discounts may be available on selected publications listed below.
| New Releases |
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This all new edition is designed for financial institutions and companies to assist them in understanding ACH products and services – their benefits, risk management considerations, marketing techniques, and FAQs from both corporate and consumer perspectives.
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$40.00
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$70.00
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The first of its kind, the ACH Risk Assessment Workbook is designed to assist financial institutions, both RDFIs and ODFIs, in addressing the risks associated with their involvement in the ACH Network. The workbook content is based on the OCC ACH Risk Management Guidance and will prove invaluable to identify strengths and weaknesses in a financial institution's ACH risk management program.
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$90.00
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$190.00
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No Image Available
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When developing a strategy for selling your ACH services to companies, use this colorful table-top ACH sales tool. In very simple terms, the Kit outlines the basics of Direct Deposit and Direct Payment, including the benefits to the employer and employee. Also included: an Implementation Checklist, Sales Call Meeting Notes with specific questions to ask the company, benefits flyer to leave with the company, a sample proposal and a sample Authorization forms.
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$219.00
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$319.00
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This publication responds to the current threat environment characterized by the continued growth of data breaches and the need for companies to become even more vigilant in protecting sensitive customer information. These guidelines provide an overview of the current marketplace and threat landscape, coupled with an analysis and identification of critical information to protect in the ACH transaction lifecycle throughout the debit and credit flow architecture.
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$40.00
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$65.00
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No Image Available
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Internet banking provides community banks with new avenues of services, revenues, and risks. Intrusion Testing Policies assure community banks that their Web sites and other access devices safely restrict account access while providing reliable and convenient serv ices to business and consumer customers.
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$15.00
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$30.00
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Electronic Version
The NEACH ACH Risk Management Survey was created with the input of a volunteer member Task Force. The Survey Report presents information from more than 140 member financial institutions throughout New England. Key findings illustrate differences among RDFIs, ODFIs originating for internal departments, and ODFIs originating for customers / members, those between banks and credit unions, and in some cases among FIs of different asset sizes. More than 25 pages and figures. Free to Survey Participants.
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$200.00
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$400.00
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Hardcopy Version
This new report from NEACH, unique in the industry, provides 44 pages and 71 figures of data from our first RDFI and ODFI surveys on ACH risk management policies and practices. Results from more than 140 member financial institutions. The Survey was created with the input of a volunteer member Task Force. The Report presents information from banks and credit unions throughout New England. Key findings illustrate differences among RDFIs, ODFIs originating for internal departments, and ODFIs originating for customers / members, those between banks and credit unions, and in some cases among FIs of different asset sizes. More than 45 pages and figures.
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$225.00
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$450.00
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Do you have the appropriate procedures and documentation in place to effectively comply with Reg E error resolution requirements? Compliance is a necessity for all financial institutions. Reg E in a Box provides everything you need to establish or enhance your Reg E error resolution processes and maintain compliance.
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$199.00
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$299.00
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Be ahead of the ACH Rule Change! This updated Stop Payment Request Order allows you to comply with Regulation E and the upcoming March 19, 2010 NACHA Operating Rule. This two-part carbonless form gives you flexibility to stop an ACH payment one time or permanently, as well as stopping payment on paper items (i.e., checks). One form - multiple uses - satisfied customers!
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$15.00
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$30.00
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This two-part carbonless form is designed to help you meet the necessary NACHA Operating Rules disclosure/confirmation requirements with regard to transactions which have been authorized via the telephone. 50/Pack
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$25.00
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$50.00
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These convenient two-part carbonless forms are an essential tool for financial institution personnel when customers question ACH debit transactions posted to their accounts. Includes thorough descriptions of what constitutes a revocation of authorization, an unauthorized debit, or an improper debit (for BOC, RCK, ARC, and POP entries), along with prompts to operations staff as to the correct return reason codes to use. Also available in Spanish!
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$20.00
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$40.00
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| Rules |
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The definitive source for rules & regulations governing the ACH Network, 2010 edition details current rule changes and how to comply with these changes in the 2010 Operating Rules Revisions section.
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$37.00
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$78.00
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A CD version of the definitive source for rules & regulations governing the ACH Network, 2010 edition details current rule changes and how to comply with these changes in the 2010 Operating Rules Revisions section.
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$37.00
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$78.00
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The 2010 Corporate Rules is also available on CD. This self-executable .exe file with limited search and no print capabilities contains all the information available in the print edition. Comes with limited access to ACH Rules Online, where search, save search, bookmarking and limited print functions can be performed. For Windows XP, Vista and Mac. Adobe Acrobat Reader 7.0 required.
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$19.00
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$46.00
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2010 ACH Rules, Corporate Edition focuses on rules and information pertinent to corporate ACH payments. Includes the 2010 Guide to Implementing the 2010 NACHA rule changes, the 2010 ACH Rules, an ACH Network Primer, with an overview of the ACH Network and how it works, plus corporate-focused operating guidelines. For corporations and financial institutions with corporate clients.
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$19.00
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$46.00
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Convenient self-stick tabs to quickly identify the sections you reference most frequently. The quickest way to mark SEC Codes, Return Reason Codes, NOC Codes, formatting tables, and other important sections of the ACH Rules book. An index is included providing the relevant page number for each tab. 25 pre-printed tabs.
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$6.00
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$8.00
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| ACH Reference Materials |
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These sample documents in Microsoft Word format provide a modifiable NACHA-compliant template for defining the responsibilities of originators for ACH origination. The CD includes an ACH Master Agreement that is IAT-compliant; Sample ACH Credit Policy; Direct Deposit Authorization Form; Direct Payment Authorization Form; Daily ACH Procedures Checklist; Sample Transmittal Schedule; Federal Reserve Bank Holiday Schedule; Julian Date Calendars (perpetual and leap years); and an ACH Control Log.
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$60.00
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$120.00
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The ACH Participant Directory, published by Accuity and developed in partnership with NACHA, provides quick access to routing numbers and contact information for financial institutions that participate in the ACH Network.
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$225.00
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$280.00
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This all new edition is designed for financial institutions and companies to assist them in understanding ACH products and services – their benefits, risk management considerations, marketing techniques, and FAQs from both corporate and consumer perspectives.
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$40.00
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$70.00
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No Image Available
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When developing a strategy for selling your ACH services to companies, use this colorful table-top ACH sales tool. In very simple terms, the Kit outlines the basics of Direct Deposit and Direct Payment, including the benefits to the employer and employee. Also included: an Implementation Checklist, Sales Call Meeting Notes with specific questions to ask the company, benefits flyer to leave with the company, a sample proposal and a sample Authorization forms.
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$219.00
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$319.00
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ACHPro is a self-paced, computer-based training tool developed to increase knowledge of ACH. This program provides ACH and EFT professionals with a unique method of measuring knowledge of ACH and understanding which areas require additional improvement.
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$75.00
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$150.00
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ACHPro is a self-paced, computer-based training tool developed to increase knowledge of ACH. This program provides ACH and EFT professionals with a unique method of measuring knowledge of ACH and understanding which areas require additional improvement.
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$75.00
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Members Only
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The purpose of the Guide to ACH Origination is to help Originating Depository Financial Institutions (ODFIs) establish and maintain successful ACH origination operations. This spiral-bound, easy-to-use guide examines the benefits and risks of origination, explains the preliminary requirements, discusses the responsibilities of the ODFI and addresses implementation concerns regarding specific ACH payment applications.
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$30.00
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$60.00
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These policies reflect the components of the recently released OCC ACH Risk Management Guidance. The ACH Management Policy addresses both RDFI and ODFI responsibilities for management consideration. Policy Addendum are included that relate to the various components of the guidance and serve to complement the overall ACH Management Policy.
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$50.00
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$100.00
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As the financial industry and the marketplace continue to embrace the use of Remote Deposit Capture (RDC), the need for a strong legal agreement is as critical to your success as any other component of this valuable service. This CD contains a customizable Microsoft Word document that addresses the core terms and conditions between your Financial Institution and your customers/members. This agreement covers RDC using Check 21 capabilities, and when combined with our ACH Origination Agreement (see item 509 above), it also covers the use of RDC with the ACH Network. The CD also contains a Remote Deposit Capture Checklist to ensure you've covered your bases in the rollout of this service.
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$65.00
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$130.00
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Be ahead of the ACH Rule Change! This updated Stop Payment Request Order allows you to comply with Regulation E and the upcoming March 19, 2010 NACHA Operating Rule. This two-part carbonless form gives you flexibility to stop an ACH payment one time or permanently, as well as stopping payment on paper items (i.e., checks). One form - multiple uses - satisfied customers!
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$15.00
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$30.00
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This two-part carbonless form is designed to help you meet the necessary NACHA Operating Rules disclosure/confirmation requirements with regard to transactions which have been authorized via the telephone. 50/Pack
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$25.00
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$50.00
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This replica of an ACH File is constructed completely with "colored building blocks". This "hands-on" learning tool is a MUST for all participants in ACH; Originators (to assist you in working with your programmers of your origination software), ODFIs (make available to help originating companies' format their ACH files), RDFIs, software vendors and individual candidates planning to sit for the AAP exam.
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$195.00
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$295.00
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This publication is a revision to the original publication, Understanding Internet-initiated ACH Debits which was published in 2001 when the WEB rule was created. This amended version of the original publication has resulted from a changing ecommerce landscape over the last several years, together with several changes to the WEB rule that are worth noting and understanding for your organization to offer this low-cost, alternative online payment option.
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$40.00
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$60.00
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These convenient two-part carbonless forms are an essential tool for financial institution personnel when customers question ACH debit transactions posted to their accounts. Includes thorough descriptions of what constitutes a revocation of authorization, an unauthorized debit, or an improper debit (for BOC, RCK, ARC, and POP entries), along with prompts to operations staff as to the correct return reason codes to use. Also available in Spanish!
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$20.00
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$40.00
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| Corporate Reference Manuals |
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The 2010 Corporate Rules is also available on CD. This self-executable .exe file with limited search and no print capabilities contains all the information available in the print edition. Comes with limited access to ACH Rules Online, where search, save search, bookmarking and limited print functions can be performed. For Windows XP, Vista and Mac. Adobe Acrobat Reader 7.0 required.
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$19.00
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$46.00
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2010 ACH Rules, Corporate Edition focuses on rules and information pertinent to corporate ACH payments. Includes the 2010 Guide to Implementing the 2010 NACHA rule changes, the 2010 ACH Rules, an ACH Network Primer, with an overview of the ACH Network and how it works, plus corporate-focused operating guidelines. For corporations and financial institutions with corporate clients.
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$19.00
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$46.00
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This all new edition is designed for financial institutions and companies to assist them in understanding ACH products and services – their benefits, risk management considerations, marketing techniques, and FAQs from both corporate and consumer perspectives.
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$40.00
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$70.00
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This publication from NACHA – The Electronic Payments Association and the Council for Electronic Billing and Payment describes how billers and/or their processing partners can use the ACH Network for collecting bill payments and manage receivables in both business and consumer channels. Areas covered in each section include a description of the application, the benefits of each, authorization requirements and process flows. Also included are B2B and B2C Receivables ROI calculators, a sample remittance processing/concentration questionnaire for RFP/RFI submissions and examples of ODFI, Originator and B2B biller-customer agreements.
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$30.00
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$45.00
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These business-friendly statement stuffers will help businesses understand how and why their business checks get converted to ACH items (ARC/POP) via the ACH and what they can do to "opt out" of check conversion. Developed to create awareness, these stuffers are similar in design to WACHA's Consumer Education Statement Stuffers. 250/Pack
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$18.00
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$36.00
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On October 28, 2004 the Check 21 legislation became law. From then on, consumers who are accustomed to getting their checks back won't . . . and they will have questions. To help you answer those questions, WACHA has developed a statement stuffer that briefly explains Check 21 and what a substitute check is. The check 21 consumer statement stuffer is sold in lots of 250. 3.5" x 8.5"
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$18.00
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$36.00
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For more in-depth consumer education, these new Check 21 vs. e-Check brochures are a must. This brochure explains the difference between Check 21 (and substitute checks) and other eCheck applications (such as ARC) in an easy to understand question and answer format. The brochures are sold in packs of 100.
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$18.00
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$36.00
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This publication from NACHA is designed to assist you in achieving high rates of participation for your EBPP program. Many corporations and other organizations that send bills to consumers offer Electronic Bill Presentment and Payment (EBPP) as an alternative to paper bills and check payments. Consumer participation is the key to realizing the expected benefits from EBPP, such as cost reduction, processing efficiencies, and customer retention. This Guide defines customer segmentation and marketing techniques designed to increase consumer usage of EBPP service across the spectrum of biller industries. Biller profiles are also provided, illustrating how these techniques are being applied.
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$30.00
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$45.00
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| Electronic Check & RDC |
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This publication from NACHA – The Electronic Payments Association will give you the information you need to implement this time- and costsaving option. Chapters cover Originating Company, ODFI and RDFI perspectives, including:benefits, economic incentives; NACHA Operating Rules and legal framework; getting started; risk management for BOC entries; frequently asked questions; sample notification and statement language; and BOC economic framework.
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$35.00
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$55.00
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The Guide for Implementing a Re-Presented Check Entry Program has been developed by experts at NACHA to help you take advantage of this application. In it you'll find everything you need to determine if a represented check program is right for your organization and how to comply with the RCK rules.
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$25.00
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$45.00
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This publication from NACHA - The Electronic Payments Association, will give you the information you the need to offer this option. This publication is presented in an easy to follow chapter by chapter layout.
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$25.00
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$40.00
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This publication from NACHA - The Electronic Payments Association, will give you the information you the need to offer this option.
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$25.00
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$40.00
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Electronic Version
The NEACH Remote Deposit Capture Member Survey Report analyzes information from 207 financial institutions across the New England region. It is the first comprehensive survey of banks and credit unions. Key findings highlight the difference between banks and credit unions and in some cases among FIs of different asset sizes. With more than 20 pages and 23 exhibits, the report provides essential information for any FI wanting to benchmark its services and to understand what is taking place in the regional market. Associate Members interested in RDC will also find the study illuminating.
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$200.00
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Members Only
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No Image Available
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Hardcopy Version
The NEACH Remote Deposit Capture Member Survey Report analyzes information from 207 financial institutions across the New England region. It is the first comprehensive survey of banks and credit unions. Key findings highlight the difference between banks and credit unions and in some cases among FIs of different asset sizes. With more than 20 pages and 23 exhibits, the report provides essential information for any FI wanting to benchmark its services and to understand what is taking place in the regional market. Associate Members interested in RDC will also find the study illuminating.
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$225.00
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Members Only
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No Image Available
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As the financial industry and the marketplace continue to embrace the use of Remote Deposit Capture (RDC), the need for a strong legal agreement is as critical to your success as any other component of this valuable service. This CD contains a customizable Microsoft Word document that addresses the core terms and conditions between your Financial Institution and your customers/members. This agreement covers RDC using Check 21 capabilities, and when combined with our ACH Origination Agreement (see item 509 above), it also covers the use of RDC with the ACH Network. The CD also contains a Remote Deposit Capture Checklist to ensure you've covered your bases in the rollout of this service.
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$65.00
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$130.00
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Both comprehensive and easy to follow, the new Remote Deposit Capture Risk Assessment Workbook is designed to assist financial institutions in addressing the risk associated with their involvement in remote deposit capture. Content of the workbook follows the FFIEC Remote Deposit Capture Risk Management Guidance and will prove invaluable in identifying strengths and weaknesses in a financial institution's remote deposit capture program.
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$95.00
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$190.00
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| Quick Reference |
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A seven-card series: ACH Returns, Dishonored and Contested Dishonored Returns, Notifications of Change (NOC), Special Exceptions (including Operator Rejects and Government Payments), Electronic Check Applications, IAT, and WEB and TEL. These colorful and durable desktop reference cards provide fingertip access to critical information for proper handling of these ACH items. The cards also include helpful tips and commonly asked questions and answers regarding exception handling. Seminar attendees overwhelmingly agree that this seven-card reference set is one of the most useful ACH resources available to them.
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$30.00
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$60.00
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This spiral bound, easy-to-use guide is updated with the very latest information for 2010, including rules compliance and the special handling of IAT entries. The guide provides the RDFI responsibilities and obligations outlined in an easy to reference format. Return Reason Codes, Notification of Change Codes and an ACH terms glossary are included. Financial Institutions have found it to be a very valuable education tool when training new operations employees.
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$25.00
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$50.00
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A five-card series: General Information, RDFI Responsibilities, ODFI Responsibilities, Gateway Operator Responsibilities, IAT File Format Details, and Transaction Flows Diagrams. These colorful and durable desktop reference cards provide fingertip access to critical information for proper handling of these IAT items. These detail cards are a must for all financial institutions.
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$20.00
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$40.00
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Convenient self-stick tabs to quickly identify the sections you reference most frequently. The quickest way to mark SEC Codes, Return Reason Codes, NOC Codes, formatting tables, and other important sections of the ACH Rules book. An index is included providing the relevant page number for each tab. 25 pre-printed tabs.
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$6.00
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$8.00
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A complete 5-card set includes ten SEC Codes: ARC, POP, BOC, RCK, WEB, TEL, PPD, CCD & CTX; PLUS IAT. These durable desktop reference cards contain the most up-to-date details pertaining to the specific rules unique to each SEC Code. The requirements and special rules, including return information is detailed on these cards which are invaluable to all ACH Participants.
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$15.00
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$30.00
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| Risk Management & Compliance |
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The ever popular ACH Audit Workbook and CD has been and updated for 2010. This publication includes not only the CD, but a binder with copies of all work papers, checklists and sample policies/ reports. The revised ACH Audit Workbook is designed to assist financial institutions and Third-Party Service Providers in the completion of the required annual audit of compliance with the ACH Rules.
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$95.00
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$190.00
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Written in a plain English, easy-to-understand, userfriendly format, the Compliance Manual is designed to help users apply the Rules (including RCK, Point of Purchase and the National System of Fines) and other pertinent regulations to their organization.
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$45.00
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$90.00
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This workbook is designed to provide tools to ACH Network participants on how to achieve practical data security and to implement information management practices.
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$45.00
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$65.00
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The first of its kind, the ACH Risk Assessment Workbook is designed to assist financial institutions, both RDFIs and ODFIs, in addressing the risks associated with their involvement in the ACH Network. The workbook content is based on the OCC ACH Risk Management Guidance and will prove invaluable to identify strengths and weaknesses in a financial institution's ACH risk management program.
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$90.00
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$190.00
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This edition explains the four types of ACH payments risk, assesses the operational implications, and provides guidelines for developing an effective risk management program. For financial institutions, processors, governments, corporations, and other ACH participants.
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$40.00
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$65.00
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No Image Available
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This publication responds to the current threat environment characterized by the continued growth of data breaches and the need for companies to become even more vigilant in protecting sensitive customer information. These guidelines provide an overview of the current marketplace and threat landscape, coupled with an analysis and identification of critical information to protect in the ACH transaction lifecycle throughout the debit and credit flow architecture.
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$40.00
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$65.00
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As of September 18, 2009, NACHA rules require every ACH payment entering or exiting the United States to be identified and formatted as an International ACH Transaction (IAT) and EACH transaction must be reviewed for OFAC compliance. The International ACH Transactions (IAT) Survival Guide has been developed by NACHA to assist your institution in complying with this significant Rule change.
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$40.00
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$65.00
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No Image Available
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Internet banking provides community banks with new avenues of services, revenues, and risks. Intrusion Testing Policies assure community banks that their Web sites and other access devices safely restrict account access while providing reliable and convenient serv ices to business and consumer customers.
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$15.00
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$30.00
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This tri-fold brochure speaks directly to your business customer about corporate account takeovers. The brochure describes the most common methods criminals use to gain access to your business customers credentials, how to protect themselves, and what to do if they believe they are infected with a credential stealing Trojan that would allow criminals access to their accounts. A great addition to your front line or your new business account packets! Comes in packs of 25 brochures.
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$10.00
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$20.00
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Do you have the appropriate procedures and documentation in place to effectively comply with Reg E error resolution requirements? Compliance is a necessity for all financial institutions. Reg E in a Box provides everything you need to establish or enhance your Reg E error resolution processes and maintain compliance.
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$199.00
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$299.00
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Both comprehensive and easy to follow, the new Remote Deposit Capture Risk Assessment Workbook is designed to assist financial institutions in addressing the risk associated with their involvement in remote deposit capture. Content of the workbook follows the FFIEC Remote Deposit Capture Risk Management Guidance and will prove invaluable in identifying strengths and weaknesses in a financial institution's remote deposit capture program.
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$95.00
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$190.00
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New, easy to understand edition. Evaluates the impact of UCC 4A on security procedures and bank/corporate agreements. For financial institutions and corporations that handle ACH wholesale credits.
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$60.00
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$80.00
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This book analyzes risk management considerations and practices for ACH, debit card, credit card, and person-to-person payment systems in the context of Internet-initiated payments.
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$50.00
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$90.00
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The Guide is arranged to provide an overview of the ACH Network and risk issues involved to assist those new to the ACH Network Subsequent chapters address the specific risk issues related to Internet, Electronic Check and Telephone-Initiated ACH payments from the Originator, ODFI and RDFI perspectives.
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$40.00
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$60.00
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This publication from NACHA – The Electronic Payments Association provides a review of the variations in legal requirements and processing obligations relating to the origination of ACH entries when a Third-Party Service Provider, acting as a Third-Party Sender, is involved in the origination of transactions through the ACH Network. Third Party Senders & The ACH Network: An Implementation Guide is designed primarily for use by Originators, ODFIs, and those Third-Party Service Providers that act in the specific role of Third-Party Senders as defined by the NACHA Operating Rules.
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$40.00
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$65.00
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| Payment Strategy |
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Dove Consulting, a division of Hitachi Consulting
The objective of this sponsored study was to provide information and insights into the payment behavior of small businesses. THE REPORT IS NOT AVAILABLE TO NON-MEMBERS.
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$295.00
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Members Only
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Dove Consulting, a division of Hitachi Consulting
The objective of this sponsored study was to provide information and insights into the payment behavior of small businesses. The Executive Summary highlights key points from the research. THE REPORT IS NOT AVAILABLE TO NON-MEMBERS.
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$95.00
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Members Only
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Dove Consulting, a division of Hitachi Consulting
The objective of this sponsored study was to provide information and insights into the payment behavior of small businesses. The packaged report iincludes the Full Study and the Executive Summary presentations at a reduced price – a $65 savings over purchasing the reports separately. THE REPORT IS NOT AVAILABLE TO NON-MEMBERS.
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$325.00
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Members Only
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A NEACH and Federal Reserve Bank of Boston Collaboration
This free report provides results and analysis of the NE Mobile Banking Survey conducted by NEACH and the Federal Reserve Bank of Boston at the end of 2008. More than 300 New England financial institutions supplied data, making this the largest regional study of its type in the U.S. Results highlight differences among banks and credit unions in their approach to mobile banking services for their customers / members as well as areas of both similarity and differences among commercial banks, cooperative banks, and savings institutions.
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Electronic Version
The NEACH ACH Risk Management Survey was created with the input of a volunteer member Task Force. The Survey Report presents information from more than 140 member financial institutions throughout New England. Key findings illustrate differences among RDFIs, ODFIs originating for internal departments, and ODFIs originating for customers / members, those between banks and credit unions, and in some cases among FIs of different asset sizes. More than 25 pages and figures. Free to Survey Participants.
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$200.00
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$400.00
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Hardcopy Version
This new report from NEACH, unique in the industry, provides 44 pages and 71 figures of data from our first RDFI and ODFI surveys on ACH risk management policies and practices. Results from more than 140 member financial institutions. The Survey was created with the input of a volunteer member Task Force. The Report presents information from banks and credit unions throughout New England. Key findings illustrate differences among RDFIs, ODFIs originating for internal departments, and ODFIs originating for customers / members, those between banks and credit unions, and in some cases among FIs of different asset sizes. More than 45 pages and figures.
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$225.00
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$450.00
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No Image Available
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Electronic Version
The NEACH Remote Deposit Capture Member Survey Report analyzes information from 207 financial institutions across the New England region. It is the first comprehensive survey of banks and credit unions. Key findings highlight the difference between banks and credit unions and in some cases among FIs of different asset sizes. With more than 20 pages and 23 exhibits, the report provides essential information for any FI wanting to benchmark its services and to understand what is taking place in the regional market. Associate Members interested in RDC will also find the study illuminating.
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$200.00
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Members Only
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No Image Available
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Hardcopy Version
The NEACH Remote Deposit Capture Member Survey Report analyzes information from 207 financial institutions across the New England region. It is the first comprehensive survey of banks and credit unions. Key findings highlight the difference between banks and credit unions and in some cases among FIs of different asset sizes. With more than 20 pages and 23 exhibits, the report provides essential information for any FI wanting to benchmark its services and to understand what is taking place in the regional market. Associate Members interested in RDC will also find the study illuminating.
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$225.00
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Members Only
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