ALERT: Members Receiving Duplicate Medicare Debits
September 20, 2019
UNIFORM PAYMENTS ALERT
Members Receiving Duplicate Medicare Debits
TO: NEACH Member Financial Institutions
Please share this information with all departments that process ACH and Check Transactions within your financial institution. This alert is provided for information purposes as part of NEACH's member services.
Your membership in NEACH helps support NEACH advocacy initiatives at the national level.
Issued By: NEACH
Source of Information: Financial institutions
Scope of Impact: Nationwide
Type of Alert: Duplicate Medicare Debits
Statement of Issue: Numerous NEACH member financial institutions are reporting having received duplicate Debit Entries from Medicare. The Company Name on these Entries is CMSMEdicare. In one report, the account holder was debited for $135.50 twice. Medicare confirmed that it did send out a file twice, in error.
Instructions: Members have limited specific actions that are allowed based on timing of the returns:
1) Members may return the second debit as a Duplicate, R24. Medicare will then review the returns next week, and send reversals for any Entries not returned by financial institutions.