The quality education programs you want for one low price.

Many of our member financial institutions have felt the impact of COVID-19. We don’t want you to lose traction or fall behind on your professional development goals during this challenging time,  which is why we are offering members an all access on-demand bundle that allows you to purchase our complete*, on-demand catalog for a member price of $650 - a savings of more than 93%!

This catalog of more than 50 on-demand courses will help you and your team develop the skills and strategies required to navigate the changing payments landscape and meet your professional development goals. Purchase this special bundle today and have access until December 31, 2020

Register today for the All Access On-Demand Bundle

Available Courses

ACH 101 for Tellers

ACH Exception Handling for ODFIs

ACH Stop Payments and Returning Unauthorized Entries Basics for New Operations Staff

AML – Alleviating the Risk

AML Monitoring and Fraud Deterrence Programs in Today’s Payments Environment

Arbitration and Rules Enforcement

Are Your Originators Meeting Your Risk Appetite

Authorizations: What to Provide?

Bits and Bytes

BSA: What’s Hot in Payments

Check Conversions and their Rules

Check Fraud 101

Check Fraud 201

Check Indorsements for Tellers

Check Returns and Adjustments

Common Audit Issues in New England

Consumer vs. Corporate Accounts: Why Does it Matter?

Corporate Banking Solutions: Build Relationships & Generate Revenue

FFIEC and BCP: Are You Prepared?

Financial Elder Exploitation & Human Trafficking

Government Payments for New Employees

High-Risk Originators

How to Decipher the Dispute/Error Resolution Process

How to Respond to and Initiate Dishonored Returns and Contested Dishonored Returns

How to Talk to Your Originators

Identifying Cash Management Opportunities

Introduction to ACH Exception Processing for New Employees

Introduction to Risk for New Employees

Managing Operational Risk

Managing Risk When Introducing a New Product

Payments Alphabet Soup

Preparing for Core Conversion

Preparing for Merger or Acquisition

RDC and Indemnities for Tellers

RDFI Exceptions 101

RDFI Exceptions 201

Received a Return, Now What?

Reclamations: Government vs. Commercial

Regulation E: The Basics for Tellers

Reversals and Your Role in Them

Risks of Mingling the Online Banking Platforms

Roles and Relationships – ODFI

Roles and Relationships – RDFI

Rules and Regulations for Checks

Same-Day ACH, Opportunities are There

Standard Entry Class Codes and the Rules that Govern Them

Stop Pay vs. WSUD for Tellers

Stop Payments Business vs. Consumer: Know the Difference

Stop Payments: Official Checks vs. Everything Else

The Basics of File Formatting for New Employees

The Importance of Exposure Limits


Uniform Commercial Code 4A and the ACH

What ACH Product is Right for My Client

What Code Do I Use? CIE, WEB, P2P?

Where’s A Third-Party? The Where’s Waldo Game of Payments